Frequently Asked Questions
Q: How much does it cost?
A:We have no studio fees for drop in guests and no restrictions on time or colours. Drop in and pay one price for your piece and it’s yours to do with as you please. The price of bisque is primarily dictated by size, intricacy and place of manufacture. Typical bisque figures start at $8 and up with a studio average of $25. We have over 100 pieces to choose from and the selection is always changing so we can’t put them all up online but you are welcome to come in to our studio and check it out. ** for groups of 6 or over we ask that you book as a party, thank you.
Q: What the heck is a “bisque”?
A: No, we are not talking about the lobster soup here. A bisque is the name given to the white forms that our guests paint on. It is made from a process called Slip Casting, where liquid clay (slip) is poured in to a mould then left to air dry. Once dry we have what is called ‘Greenware.’ The greenware needs to be sanded and cleaned so there are no lumps or bumps. Once the artist is finished cleaning it, the greenware is fired in a kiln (a big clay oven) to about 1971 degrees, what potters call “a cone 04 firing”. This process hardens the clay so it is ready to paint on, this form is called a bisque.
We do not make any of the bisque forms in our studio. We import them from as close as South Surrey and Langley, and as far ad Thailand, China and Italy.
Q: May I eat or drink in the studio?
A: Yes, you may bring snacks and drink into the studio to enjoy while you paint. If it is finger food, we recommend something that is not too greasy, grease from fingers can cause the paint to do some funny things. Drinks are always welcome, we serve tea in the studio for your sipping pleasure.
Q: How long will it take you to get my piece back to me? And, why does it take so long?
A: It typically takes us 3-7 days to finish your piece. Why? because we have to make absolute sure your piece is dry enough for us to dip in a clear glaze, then dry it again, then stilt and load it in the kiln, then fire it in the kiln, then cool… you get the picture. While you are in the studio please feel free to ask a staff member to show you the back room and how it all works, we are always happy to share the rest of the process with our guests.
Q: Do I have to make a reservation?
A: No, you do not need to make a reservation or call ahead before you come in to the studio as we are a drop-in service. The only time we ask that you call or email to make a reservation is when your party is larger than 7 people. This way we can ensure that you will be properly attended to during your stay.
Q: How long does it usually take a painter to finish their piece?
A: This one is tough to answer because it really depends on the type of artist you are. We have seen kids come in and spend 20 minutes on a small animal and we have seen kids come in and spend two hours on that same piece (we’ve also seen adults do the same thing :-P). A good rule of thumb is about an hour or so, from start to finish.
Q: When my piece is finished will you call me or email me to let me know?
A: No, we don’t typically do call outs or emails. (We can fit over 80 pieces in our kiln and to make 80 phone calls would take a loooong time) We do, however know that your item will be ready in exactly one week from the day that you painted it. We will definitely phone you if this is not the case.
Q: Do I have to finish my project in one sitting?
A: Not necessarily. We want you to enjoy your time in our studio without feeling rushed. We are happy to wrap up your project for you to take home and bring back at any time that is convenient for you at no extra cost.
Q: Can I leave my children unattended at your studio?
Only children over the age of 12 can be left unattended in the studio. All others must be accompanied by a parent or guardian.